They are paying for damages, not what ifs. If you really want you can file a complaint with the better business bureau... but I mean they are already righting your claimed wrongs... I would be happy that the dealership is taking responsibility for this and not trying to deny it.
1 - 12 of 12 Posts
Another horror story from a dealer service!!!
http://nc700-forum.com/forum/nc700-...mistake-honda-dealer.html?highlight=rear+axel
![]()
As for your experience.. First off, glad you were not hurt. You learned something very valuable we can all learn from as my story above. A true pre-ride check once in a while would be very prudent. Lay your hands on everything you can touch. Every fastener, every moving part, everything. Heck, when I do a full bike check, I grab everything including the license plate, turn signals, chain cover, reflectors, muffler (when cold) etc.. All of this still only takes a few minutes.
After reading about the Honda above, when I have anything done at the dealer, I give a quick check of the major things then I ride just down the road and park close by. I look at everything I possibly can before I continue home. When home I spend a few minutes checking over the rest on the stands. Wheel free rotation, bearings, brakes, etc. Still only a few additional minutes.
I do this detailed check at the beginning of riding weather and every month or so until I slow it down for the winter.
My Opinion.... as for the dealer. They owe you a complete repair with no charge. They do not owe you anything else other than a very sincere and complete apology for their lack of sound repair. If they offer up a freebie or two, graciously accept it and part ways. Chewing them out will get you nothing but raised tempers. They already know what they did was very serious and you are pissed.
After that, you will have to decide if you want to go back to them in the future.
Safe travels!
http://nc700-forum.com/forum/nc700-...mistake-honda-dealer.html?highlight=rear+axel
As for your experience.. First off, glad you were not hurt. You learned something very valuable we can all learn from as my story above. A true pre-ride check once in a while would be very prudent. Lay your hands on everything you can touch. Every fastener, every moving part, everything. Heck, when I do a full bike check, I grab everything including the license plate, turn signals, chain cover, reflectors, muffler (when cold) etc.. All of this still only takes a few minutes.
After reading about the Honda above, when I have anything done at the dealer, I give a quick check of the major things then I ride just down the road and park close by. I look at everything I possibly can before I continue home. When home I spend a few minutes checking over the rest on the stands. Wheel free rotation, bearings, brakes, etc. Still only a few additional minutes.
I do this detailed check at the beginning of riding weather and every month or so until I slow it down for the winter.
My Opinion.... as for the dealer. They owe you a complete repair with no charge. They do not owe you anything else other than a very sincere and complete apology for their lack of sound repair. If they offer up a freebie or two, graciously accept it and part ways. Chewing them out will get you nothing but raised tempers. They already know what they did was very serious and you are pissed.
After that, you will have to decide if you want to go back to them in the future.
Safe travels!
1 - 12 of 12 Posts
