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Discussion Starter · #1 ·
I am not getting email notifications as I should. I check the forum a few times a day and there are several threads that get updated and I am always subscribed to be "emailed instantly" when a new post is made. Some posts are updated and days later I never receive the notifications. I realize if I happen to read the particular thread soon after it posts, the forum server knows I am logged in and will not send those particular notifications.

I first noticed this a few months back as folks were posting in the riders map thread and I was not getting notifications.

I do receive ~30% of the notifications but there is something going on with the rest.

I have a Gmail address and have never had this issue with other MC forums that I am aware of. They are not getting caught in my spam.

Thanks in advance for any help the admin can do to remedy!

Kirk
 

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This is happening to me,i've now put those two contacts in my 'puter and i'll see what happens.Thanks Kyle.
 

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Discussion Starter · #4 ·
For starters can you try adding [email protected] and [email protected] to your safe senders list?
That helps a lot of the time, it sounds like messages are getting throttled.
Kyle
I will do as you suggest with the hopes that this improves things but I have never had an R3 forum message go to my spam. It just never makes it to me.

I added them to my contacts in Gmail. There is no "Safe Senders" list. I also set a filter up with those addresses to never send to spam.

Thanks for the tip! Lets see how this goes.

Kirk
 

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So you are only getting about half of the emails that you should be getting? Do you happen to notice a pattern in times that these emails are coming in?

~Sheena
 

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Did a tweak in your settings. If nothing improves will send this along to tech to be looked into.

Kevin
 

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Mine seems to be working now thanks.
 

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Howdy Kirk,

Have you still not received any emails for these responses?
I tweaked a setting in your profile, I'm hoping it will change something.
Have you received an email for this post?

Richard.
 

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Discussion Starter · #13 ·
Howdy Kirk,

Have you still not received any emails for these responses?
I tweaked a setting in your profile, I'm hoping it will change something.
Have you received an email for this post?

Richard.
Never did get notifications from that thread. I assumed that once I viewed the thread this morning, the server would mark it read and not send a notification.

I did receive an email when you posted to this thread.
 

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So it's just some subscribed threads that you aren't receving emails about? Can you link me an example? Also, what about other email notifications, such as PMs?

Kevin
 

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Discussion Starter · #15 ·
So it's just some subscribed threads that you aren't receving emails about? Can you link me an example? Also, what about other email notifications, such as PMs?

Kevin
Correct. I am getting only partial emails when people post replies to the threads I am subscribed to.

Read post 11 above. That was the latest example of not getting an email notification.

As for PM's, try sending me a PM. I will see if I get an email notification.

Thanks!

Kirk
 

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Discussion Starter · #17 ·
Logged on just now and scrolled the list. No email notifications for a thread titled "First Mirror Spacers/Wideners Available!". There were new posts through the night. I intentionally did not open or read that thread so you could look into why an email was never sent.

A possible pattern? Missed emails are occurring in the late hours of the night/early morning maybe!?

Thanks for your continued support. :)
 

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Okay, I will send in a ticket towards our tech team to look into this issue.
Before that, can you confirm that you have received this one in a timely manor?
Also are you able to pin down the times when the posts where you do not receive an email are made?

Richard.
 

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Discussion Starter · #19 ·
Okay, I will send in a ticket towards our tech team to look into this issue.
Before that, can you confirm that you have received this one in a timely manor?
Also are you able to pin down the times when the posts where you do not receive an email are made?

Richard.
I received an email notification instantly for your post to this thread.

Not able to pin down times yet. The last one was ~2:30 AM. I will try to log them from here out to assist you.

Thanks!
 
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