Yamaha R3 Forums banner

1 - 12 of 12 Posts

·
Registered
Joined
·
321 Posts
Discussion Starter #1 (Edited)
Dealerships can't deny warranty coverage for 600 mile service you do yourself!!

Its bothering me so much that I'm seeing people get suckered into paying hundreds to a dealer who illegally threatened to deny them warranty coverage if they didn't get the maintenance done at their location.

Guys, the FTC has ruled it ILLEGAL to deny warranty coverage for this reason. Anyone, including yourself, can do your own maintenance work. They can require the work be done at their dealership ONLY IF PROVIDED FREE OF CHARGE TO THE CUSTOMER.

Also notice, it is illegal to deny warranty coverage if you use aftermarket parts, such as fender eliminators.

The Magnuson-Moss Warranty Act, which is enforced by the FTC, makes it illegal for manufacturers or dealers to claim that your warranty is void or to deny coverage under your warranty simply because someone other than the dealer did the work.
Here, read, and guys, stop being suckers to these people.

http://www.consumer.ftc.gov/articles/0138-auto-warranties-routine-maintenance

If I were you, and you got screwed for this reason, I would go in with a document asking a manager to sign a document "for you to keep for safe keeping with your paperwork" stating that your warranty will be void if they don't do the maintenance. Then, turn around and sue their asses for what you spent on it because they said that. Let them chew on that lawsuit for a while.

Oh yea, don't be shocked if they refuse to sign, because they know its bullshit.

We have to stop dishonest dealerships!!
 

·
Registered
Joined
·
856 Posts
'Will my warranty be affected if the periodic service is done by a non - Yamaha dealer?

No. Warranty covers the unit for manufactured defects. The quality or lack of periodic service has no influence on whether a failure is a manufactured defect or not. Warranty doesn't cover failures caused by faulty workmanship by others. We recommend you use a Yamaha dealer. They are factory trained, have the necessary special tools and up to date information



http://www.yamaha-motor.com.au/support/faq/will-my-warranty-be-affected-if-the-periodic-



Yes FangShui you're right, but would you take an expensive legal path?
instead of decent customer relationship with your dealer of choice.
Ive known mine for 25 yrs, and they are 400km away, but I choose them.


Having seen the ham fisted muppetry on other 250 forums,
by people never owned a bike,
yet cant read an owners manual,
then they do an oil change, strip threads and crack crankcases........
but they still refer to Honda, Yamaha or Kawasaki service centres as 'Stealerships;.
(Hate that word, its predudice, almost racist in a loose way, Imagine if I said a certain type/group of people were most likely to rip me off and destroy my bike?)


Build a lasting relationship, mine visited me in hospital 21 yrs ago from a road accident, they now sponsor my racing.
 

·
Registered
Joined
·
321 Posts
Discussion Starter #4
A good dealership relationship isn't bringing them the bike when it's not necessary, its them being there for you when you need them.

If I have to "build a relationship" with my dealer by letting them ream me a new anus on maintenance items I can do myself, then that's not a dealer I need any relationship with at all.
 

·
Premium Member
Joined
·
2,264 Posts
'Will my warranty be affected if the periodic service is done by a non - Yamaha dealer?

No. Warranty covers the unit for manufactured defects. The quality or lack of periodic service has no influence on whether a failure is a manufactured defect or not. Warranty doesn't cover failures caused by faulty workmanship by others. We recommend you use a Yamaha dealer. They are factory trained, have the necessary special tools and up to date information



http://www.yamaha-motor.com.au/support/faq/will-my-warranty-be-affected-if-the-periodic-[ Yes FangShui you're right, but would you take an expensive legal path? instead of decent customer relationship with your dealer of choice. Ive known mine for 25 yrs, and they are 400km away, but I choose them. Having seen the ham fisted muppetry on other 250 forums, by people never owned a bike, yet cant read an owners manual, then they do an oil change, strip threads and crack crankcases........ but they still refer to Honda, Yamaha or Kawasaki service centres as 'Stealerships;. (Hate that word, its predudice, almost racist in a loose way, Imagine if I said a certain type/group of people were most likely to rip me off and destroy my bike?) Build a lasting relationship, mine visited me in hospital 21 yrs ago from a road accident, they now sponsor my racing.[/quote] I get where you're coming from. I have a great relationship with my local dealership and the Service Manager and a couple Salesmen there have become friends of mine. I've bought 7 bikes from them since 2012 and they gave me a lifetime 15% off on all parts, accessories and gear (online sellers can always do much better than that, though). However, I do 99% of the routine maintenance on my bikes myself. I only take it to the dealer for valve adjustments and tire changes. I'm not at all concerned about warranty issues. I haven't had a motorcycle break in the last 30 years other than a 1996 Harley Fat Boy that fried its rectifier during a long ride in 100F+ heat. I had a hate-hate relationship with that Paint Shaker of a motorcycle and couldn't get rid of it fast enough!
 

·
Registered
Joined
·
856 Posts
If the R3 was like Hondas, and needed the valve clearance check done at 1000km first service, id never buy that bike which didn't have logbook services signed off.


With my R3 its done 650km, but already had two oil changes. and a track day.
When the 1000km comes around it will have had two more as I prefer mineral oil flushing and hard bedding in period for a clean engine, performance and longevity.


I'll get the first service ticked off by the dealer.
But in no way would recommend anyone new to bikes to not get the first service done.


Seen how dry the gearshift pivot is? (common for all makes of bikes)
there are threads already on hard to shift, add a new rider that may have dropped a few times and at least a safety checkover might save a life.
There are riders on this forum that havnt bothered with the owners manual, don't know what fuel to use, or oil to put in.
 

·
Registered
Joined
·
51 Posts
Just remember to keep all receipts or any proof you can that service was done, not only for the first one but for each and every one of them. Some dealers can always try to screw you and deny warranty if the fault is in any way related to one of the services. If you have no proof at all that service was done then they can try to blame your defect on a lack of service.

If you have some proof that service was done then its up to them to prove that it was done incorrectly. Worst case complain to Yamaha USA/Canada directly. Things get resolved very quickly when you involve the big guys.
 

·
Registered
Joined
·
717 Posts
...Unless you have an engine case casting that seeps oil. Whatever happened to that guy? I din't catch the end of that dealership/ factory fiasco.
 

·
Premium Member
Joined
·
971 Posts
The warranty is on pages 10-7 and 10-8 of your Owner's Manual. Thanks YamahaR3 for posting the info RE:FTC rulings. The only weasel clause in the warranty is that you may do the maintenance if you are a "qualified mechanic". That term, conveniently, is not defined in the warranty. There are exclusions for 'competition or racing use', and for 'lack of proper maintenance', among others, mostly no-brainers.
 
1 - 12 of 12 Posts
Top